In TRDV 433 Organization Change, students study various interventions that can improve effectiveness at the individual, team, and organization-wide levels when used correctly. Most change agents agree that selecting the correct intervention is both an art and a science. Since billions of dollars were spent on organizational change initiatives over the last two decades, many in the field believe it
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If you conduct a google search, you will find that there is no shortage of coaching tools, but there is a lack of clarity on how and when to use specific tools and little research to shed light on this process. A growing body of coaching research considers the specific tools or interventions that coaches use as they work with
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Just as organizations benefit from a healthy stash of financial capital, human performance is enhanced by reserves of psychological capital (PsyCap) that supply the strength and capability to carry on, even in tough times. A spin-off the positive psychology movement (see Positive Psychology: Shifting from what’s wrong to what’s right), PsyCap is defined as an individual’s strength, perceptions, attitudes toward
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Are you seeking to understand why workers and management are not on the same page? Does your manager demand that you produce more work than you can reasonably complete? Do you work for a micromanager who is quick to point out your errors and/or lack of efficiency? Are you the quiet member of a rowdy, boisterous team? Are your unique
Read moreDr. Martin Seligman is a mentor of mine in spirit. His day job however is being the father of Positive Psychology and its’ two supporting theories: the Authentic Happiness Theory (AHT) and the Well Being Theory (WBT). Spoiler alerts: He was brave enough to recant the first I am about to be brave enough to (respectfully!) recall it. Our story starts
Read moreWhen organizations fall on hard times, as many do in our volatile market, the way they deal with the performance gap typically involves either working harder or working smarter. When organizations take the “work harder” path, they cut staff, increase hours and productivity, and push their constituents to do more with less. If this doesn’t pay off, then wages are
Read moreDo you remember the last time you were extraordinary at work? I’m sure you can recall several moments when your best efforts were recognized and affirmed by others. Memories like these create a portrait of our “best selves” and can help us create a personal vision of who we can become. This portrait or vision is called the reflected best self
Read moreBy Kathleen Iverson A family friend developed a software program that helps people buy shoes online that fit properly the first time. Based on shoes brands and styles that have been comfortable in the past, it can predict how a new pair of shoes will feel. The company, Shoefitr, was so successful that it was recently bought by Amazon. The
Read moreCoaching is all about doing –having conversations, using tools, assessments, making plans, following up and evaluating performance. It’s not about theory and models and research, right? Unfortunately, this belief is all too common in coaching and has led many experts to question the validity of the coaching field. When we put the cart before the horse, with the cart being
Read moreIs your glass half empty or half full? Having been asked this seemingly innocuous — but heavily coded — question several times over the years at employee workshops, I’ve developed a standard response: “You have a glass?” This generally stops the conversation. At one organization in which upper management realized that low-employee morale was rampant (after three years without staff
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RU Training @ Roosevelt University in Chicago 
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